At that time, VKontakte was perceived as a social network where you can freely share your opinion and create communities with opposing views. Durov himself actively promoted his opinion that social networks should be platforms for free discussion and expression of his opinion. He openly stated his refusal to cooperate with the FSB and the Interior Ministry, rejecting their demands for the removal of Navalny's groups and other opposition communities. However, according to
research and
posts on forums of employees of the Ministry of Internal Affairs and other services, VKontakte was quite willing to give out personal information of its users, and this did not always happen only after sending an official request. In 2014 (before Pavel Durov officially left VKontakte) on the website police-russia.com there was a discussion in which users shared the phone number of Nikolai Chernenko, who at that time was the head of the security service of the social network. According to them, the issue could have been resolved personally with him, bypassing the requirement to send an official request. Police officers were given personal data of users: phone numbers and IP addresses.
A year before that, in 2013, Novaya Gazeta
published material in 2013 claiming that the VK leadership was cooperating with the authorities on a wide range of issues — from providing information about users to authorities to manipulating protest groups. Later, the VKontakte press service denied this.